The key to good retailing? Keeping the customer happy!

If there is one industry that moves fast, changes constantly and has a dynamic and fickle customer base then its the retail industry.  Keeping the customer happy is key to good retailing but it doesn't start the minute they walk through the door of a shop, visit your website or speak to your call centre.  Ensuring you have the right technology to manage stock, and getting that stock to the right place at the right time is critical. Allowing your customer to interact in the way they want, ensuring your partners are providing the right level of support to keep the customer satisfied and ultimately that the business is making the right decisions on solid information delivered from all aspects of the operation is also just as important.

The Microsoft Dynamics NAV retail management software solution provides a sound and appropriate back-end solution for any retail business. Whether it’s just providing the core Head Office functionality for Finance, Supply Chain and Customer Service or delivering a fully integrated, end-to-end solution from Head Office to Store and we work alongside one of Microsoft’s leading solution development houses, LS Retail.

We understand that in any business implementing systems is disruptive and time consuming, but in retail which is a 24/7 business, it’s critical to minimise the impact on the day-to-day operations. Microsoft Dynamics NAV is not only modular, allowing for phased implementation of key modules, but we have also developed extensive integration into a number of the leading Retail and EPoS software solutions so you can take advantage of the solution at Head Office without the cost and complexity of a full retail replacement.

Whether you are looking for a fully integrated end-to-end business management and retail software solution on a single technology platform or just giving the business a new Head Office solution to gain better visibility and control, The NAV People has the experience and choice of specialist software solutions that will suit all your retailing needs! 

Find out more about our Specialist Retail Management software for NAV here, or please call us on 0208 328 9818.